Returns & Exchange
Returns are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.au or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase, 1-3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control.

- All international shipments are shipped with DHL Express. Customers will be provided with a tracking number after their purchase, 1-3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. 

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

A strict no-refund policy applies to all products unless the condition of the purchased item differs from the advertised description. For further details please refer to the Returns and Exchange section.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

Trapstar Decoded Hooded Puffer 2.0 - Dazzling Blue

Regular price £329.99
/

Only 0 items in stock!

Introducing the Trapstar Decoded Hooded Puffer 2.0 - Dazzling Blue, a true gem in the world of fashion and streetwear. If you're on the hunt for a unique and eye-catching jacket that not only keeps you warm during the chilly winter months but also sets you apart from the crowd, then you've just stumbled upon something extraordinary.

Features:

  • 🌟 Extremely Rare: This isn't your run-of-the-mill winter coat. It's a statement piece that's as rare as it is remarkable. The Dazzling Blue color and distinctive features make it a must-have for fashion enthusiasts who crave exclusivity.
  • 🧵 Decoded Logo Embroidery: Crafted with precision, this puffer jacket boasts Decoded Logo embroidery on the back and placket, showcasing the brand's iconic design in a way that's both stylish and authentic.
  • 🔥 Embossed Contrast Stitch Irongate T: The hood of this jacket features an embossed Contrast Stitch Irongate T, adding a unique and bold touch to your overall look, turning heads wherever you go.
  • 🔒 Branded Metal Zip Puller: Paying attention to every detail, this jacket is equipped with a branded metal zip puller, offering a touch of luxury and functionality to your winter wardrobe.
  • 🎯 Adjustable Waist Bungee Cord: Ensure the perfect fit with the adjustable waist bungee cord, allowing you to customize your jacket's silhouette for both style and comfort.
  • 💼 Inner Zip Pocket: Practicality meets style with the inner zip pocket, providing secure storage for your essentials while maintaining a sleek exterior appearance.
  • 🔑 Official Certilogo Authentication: With the official Certilogo Authentication label, you can shop with confidence, knowing you own a genuine Trapstar masterpiece.

 

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100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.