Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team.

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

UGG Goldencoast Strap Slide Sand

Regular price £165.00 Sale price £125.00 Save £40.00
/

Only 2 items in stock!

 

Introducing the Goldencoast Strap Slide in 'Sand', an exclusive offering at The Vault. This slide is the epitome of casual luxury, combining simplicity with elegance in a versatile sand color that reflects the serene hues of the beach. Ideal for those seeking comfort without compromising on style, these slides are perfect for warm weather and relaxed settings.

Design & Features:

  • Soothing Sand Colorway: The 'Sand' color of these slides is inspired by tranquil beachscapes, offering a light, neutral tone that pairs effortlessly with any summer wardrobe. The minimalist design emphasizes clean lines and a timeless aesthetic.
  • Premium Comfort: These slides are crafted with a focus on comfort. The contoured footbed is designed to cradle your foot, providing support where it's needed most. The soft, padded upper strap ensures a comfortable fit without any irritation.
  • Durable Materials: Made from high-quality materials, the Goldencoast Strap Slide is built to last through countless summers. The robust sole offers excellent durability and slip resistance, suitable for both beachside and urban environments.
  • Versatile Styling: Easy to slip on and off, these slides are as practical as they are stylish. They're perfect for quick outings, poolside lounging, or as a chic alternative to casual flip-flops. Their neutral color and elegant design make them a versatile option for various occasions.

Exclusive at The Vault:

The Vault is proud to feature the Goldencoast Strap Slide 'Sand' as part of our curated collection of exclusive footwear. These slides combine functionality with aesthetic appeal, making them a must-have for those who value both style and ease.

Why Shop With Us?

  • Authenticity Guaranteed: All our products are 100% genuine, directly sourced from established manufacturers.
  • Exclusive Selection: We specialize in offering exclusive and hard-to-find footwear, ensuring you can find unique and appealing options that stand out.
  • Outstanding Customer Service: Our dedicated team is committed to providing a seamless shopping experience, from your initial browse to the enjoyment of your new slides.

Customer Reviews

Based on 41 reviews
93%
(38)
7%
(3)
0%
(0)
0%
(0)
0%
(0)
S
Sally Wain
Perfect and fantastic delivery tracking

Perfect

F
Fi Marks
Trying so hard not to wear them all the time!!!

These are my favourite Uggs ever. Just adorable! Trying not to wear them too much so I don’t ruin them!!! Great shipping and tracking too! Thank you

S
Stacie
Epic

My boots arrived yey! And they fit me perfectly.

W
William Griffin
Great Value

Quick delivery from Australia to the Uk with a big saving on purchase price.
Great service.

P
Paul Hellier
Great quality brilliant service.

Love my hug slippers

Customer Reviews

Based on 41 reviews
93%
(38)
7%
(3)
0%
(0)
0%
(0)
0%
(0)
S
Sally Wain
Perfect and fantastic delivery tracking

Perfect

F
Fi Marks
Trying so hard not to wear them all the time!!!

These are my favourite Uggs ever. Just adorable! Trying not to wear them too much so I don’t ruin them!!! Great shipping and tracking too! Thank you

S
Stacie
Epic

My boots arrived yey! And they fit me perfectly.

W
William Griffin
Great Value

Quick delivery from Australia to the Uk with a big saving on purchase price.
Great service.

P
Paul Hellier
Great quality brilliant service.

Love my hug slippers

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Request now

Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 41 reviews
93%
(38)
7%
(3)
0%
(0)
0%
(0)
0%
(0)
S
Sally Wain
Perfect and fantastic delivery tracking

Perfect

F
Fi Marks
Trying so hard not to wear them all the time!!!

These are my favourite Uggs ever. Just adorable! Trying not to wear them too much so I don’t ruin them!!! Great shipping and tracking too! Thank you

S
Stacie
Epic

My boots arrived yey! And they fit me perfectly.

W
William Griffin
Great Value

Quick delivery from Australia to the Uk with a big saving on purchase price.
Great service.

P
Paul Hellier
Great quality brilliant service.

Love my hug slippers