Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team.

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

UGG Schrunchita Taffy Pink Women's

Regular price £125.00
/

Only 4 items in stock!

Dive into a splash of colour and unparalleled comfort with the UGG Schrunchita Boot in Taffy Pink, now exclusively available at The Vault. This playful and plush boot brings a delightful twist to the classic UGG silhouette with its vibrant Taffy Pink shade and scrunchable design, making it a standout addition to any fashion-forward wardrobe.

Design & Features:

  • Vibrant Aesthetic: The Schrunchita Boot's Taffy Pink color is a bold and cheerful statement, perfect for adding a pop of color to dreary days or complementing your favourite outfits. Its unique texture and scrunchable shaft allow for versatile styling, whether you're aiming for a laid-back look or something more polished.
  • Sumptuous Comfort: Lined with UGG's signature sheepskin and plush UGGpure™ wool blend, these boots envelop your feet in unmatched warmth and softness. The lightweight and durable Treadlite by UGG™ outsole offers comfort and stability for all-day wear, ensuring each step is a joy.
  • Quality Craftsmanship: Embodying UGG's commitment to quality, the Schrunchita Boots are meticulously crafted from premium materials. Their water-resistant treatment protects against stains and moisture, ensuring your boots remain pristine in all weather conditions.
  • Fashion-Forward Design: The Schrunchita Boot reimagines the classic UGG with its scrunchable shaft and eye-catching color, offering endless possibilities for styling. It's a versatile piece that transitions seamlessly from casual daywear to chic evening looks.

Exclusive at The Vault:

The Vault is thrilled to offer the exclusive UGG Schrunchita Boot in Taffy Pink, a testament to our commitment to bringing you the most unique and sought-after footwear. In a limited release, these boots are a must-have for those looking to make a fashion statement while enjoying the classic comfort of UGG.

Why Shop With Us?

  • Authenticity Guaranteed: We ensure that every item in our collection is 100% genuine, directly sourced from reputable brands.
  • Curated Selection: Our focus is on providing exclusive and hard-to-find pieces that elevate your style and distinguish your look.
  • Superior Customer Service: At The Vault, your satisfaction is our top priority. Our team is dedicated to offering a seamless shopping experience, from the moment you discover us to the joy of unboxing your purchase.

Inject a dose of fun and flair into your footwear collection with the UGG Schrunchita Boot in Taffy Pink. Secure your pair today and experience the perfect blend of style, comfort, and exclusivity, only at The Vault.

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