For all online customer service and order enquiries, please check below
Email: info@the-vault-uk.com
Facebook: Vault
Phone: (+61) 0450 296 196
For order or stock enquiries feel free to email us
For general inquiries only send a message via instagram @thevault.uk_
NOTE: Please check the description of the item you ordered prior to contacting customer service for shipping enquiries. This will state the processing time required for your order prior to your item being shipped out to you.
Purchased in the UK, posted from Australia, delivered to the UK within 14 days. Package & contents were in excellent condition. I would definitely purchase from the Vault again.
I was desperate for these for my daughter for Xmas when everywhere in the UK had sold out. I ordered from here before I checked the reviews, I checked after and was really worried after seeing some of the negative comments, but they arrived in time forxmas as well and I left it untill the last date to order. Trainers were brand new no imperfections so really happy thank you
So very happy my order came today it’s takes only a week. Beautiful comfortable shoes
