Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team.

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

New Balance 9060 Moonbeam

Regular price £155.00
/

Only 2 items in stock!

Step into a world of cutting-edge design with the New Balance 9060 in 'Moonbeam', an exclusive and sophisticated colourway available only at The Vault. This sneaker combines futuristic aesthetics with the comfort and quality New Balance is known for, presented in a subtle yet striking moonbeam hue that captures the essence of minimalist elegance.

Design & Features:

  • Subtle and Sophisticated Colourway: The 'Moonbeam' edition features a versatile, soft grey palette that exudes understated elegance. The mix of synthetic and mesh materials in this color enhances the architectural lines of the 9060, giving it a sleek, contemporary look.
  • Advanced Cushioning Technology: Equipped with New Balance's innovative midsole technologies, the 9060 'Moonbeam' offers superior comfort and support. The chunky, exaggerated sole not only makes a visual impact but also provides excellent cushioning and a responsive feel underfoot.
  • Premium Construction: The blend of high-quality mesh and synthetic overlays ensures durability and breathability, making the 9060 ideal for everyday wear. The robust construction stands up to the demands of daily use while maintaining its stylish appearance.
  • Versatile Styling: This sneaker's neutral color palette and modern silhouette make it incredibly versatile and easy to pair with a wide range of outfits, from casual streetwear to more upscale casual looks. It’s perfect for those who appreciate fashion-forward footwear that doesn’t sacrifice comfort.

Exclusive at The Vault:

The Vault is thrilled to offer the New Balance 9060 'Moonbeam' as part of our curated selection of exclusive sneakers. This model's unique design and colourway make it a standout choice for sneaker enthusiasts and style connoisseurs alike.

Why Shop With Us?

  • Authenticity Guaranteed: We ensure that all our sneakers are 100% authentic, directly sourced from New Balance.
  • Exclusive Selection: We specialise in exclusive releases and hard-to-find editions, making The Vault your destination for unique and significant sneaker finds.
  • Exceptional Customer Service: Our team is committed to providing a seamless shopping experience, from the moment you discover our products to the joy of unboxing your new favourite pair.

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

Can't find what you're looking for?

Special REquests

Request now

Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)