Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team. Please note, processing times apply to all orders, including those with Express shipping elected. 

We do not offer same day/next day delivery. 

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

Nike Air Jordan 1 Low Aluminum Women's

Regular price £240.00 Sale price £220.00 Save £20.00
/

Only 2 items in stock!

- UK sizing is used throughout the website, if you need assistance with your size please message using our live chat feature or consult the size chart in the dropdown menu.

- Brand New 

- Worldwide shipping available

This new release from the Jordan brand is bringing back some of the favourites colours out for this Women's exclusive only pair. The Jordan 1 Low Aluminum comes with a sky blue structure and white panels. This soft blue will be the pair to go for summer that's for sure! Order yours at The Vault now.

SKU: DC0774-141
Colourway: WHITE/ALUMINUM
Release date: October 2022
Is The Air Jordan 1 Aluminum Good For Walking?
Whilst the design of the Air Jordan 1 is stylish, We wouldn't recommend getting them for comfort if you are going to be spending 10 hours in them.
When Did The Jordan 1 Low Aluminum Come Out?
The Jordan 1 Low Ice Blue released on the 12th of October 2022. Since then all of the pairs at retail stores are sold out. But we at The Vault have a full size run available on our website. 
What Materials Is The Jordan 1 Low Aluminum Made Of?
The entire shoe is made out of real leather, therefore allowing the shoe to withstand 1-3 years of casual use. 

Customer Reviews

Based on 59 reviews
95%
(56)
5%
(3)
0%
(0)
0%
(0)
0%
(0)
A
Adam Tyson
Fireberry

Amazing quick service

Z
Zuniara Ibrahim
Comfortable

Vault kept me updated throughout from placing my order to when my parcel would be delivered.
Trainers are an amazing fit and very comfortable.

l
lee halliday
Fireberry

Thank you

A
Adam Robinson
Air max plus fireberry

This is the second pair I’ve ordered from vault and I will continue to purchase from them. Can’t fault them!

D
Darius St Louis
Excellent service

Arrived on time and I’m really happy with the trainers

Customer Reviews

Based on 59 reviews
95%
(56)
5%
(3)
0%
(0)
0%
(0)
0%
(0)
A
Adam Tyson
Fireberry

Amazing quick service

Z
Zuniara Ibrahim
Comfortable

Vault kept me updated throughout from placing my order to when my parcel would be delivered.
Trainers are an amazing fit and very comfortable.

l
lee halliday
Fireberry

Thank you

A
Adam Robinson
Air max plus fireberry

This is the second pair I’ve ordered from vault and I will continue to purchase from them. Can’t fault them!

D
Darius St Louis
Excellent service

Arrived on time and I’m really happy with the trainers

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Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 59 reviews
95%
(56)
5%
(3)
0%
(0)
0%
(0)
0%
(0)
A
Adam Tyson
Fireberry

Amazing quick service

Z
Zuniara Ibrahim
Comfortable

Vault kept me updated throughout from placing my order to when my parcel would be delivered.
Trainers are an amazing fit and very comfortable.

l
lee halliday
Fireberry

Thank you

A
Adam Robinson
Air max plus fireberry

This is the second pair I’ve ordered from vault and I will continue to purchase from them. Can’t fault them!

D
Darius St Louis
Excellent service

Arrived on time and I’m really happy with the trainers