Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team.

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

Nike Air Max Plus Casper White

Regular price £185.00
/

Only 3 items in stock!

Introducing the Nike Air Max Plus Casper White, a striking fusion of iconic design and contemporary style, exclusively curated for The Vault UK. Immerse yourself in the ethereal allure of these sneakers, as they seamlessly blend the legendary Air Max heritage with a modern aesthetic.

The Casper White colorway exudes a sense of timeless elegance, featuring a pristine white upper that captivates with its clean lines and minimalist appeal. The distinctive Air Max Plus silhouette showcases the classic TPU overlays, adding a touch of athletic prowess to this fashion-forward design.

Rest assured, when you shop at The Vault UK, authenticity is our hallmark. All our sneakers, including the Nike Air Max Plus Casper White, are guaranteed to be genuine, ensuring you experience the pinnacle of quality and craftsmanship.

At The Vault UK, we believe in providing our customers with a seamless shopping experience. That's why we offer convenient payment options through Klarna and Clearpay, allowing you to choose the payment plan that suits your preferences. Embrace the flexibility to pay over time while enjoying your new Nike Air Max Plus Casper White.

To enhance your shopping experience further, we are delighted to offer free shipping on all orders. Unbox a world of style, comfort, and authenticity as you embark on your journey with the Nike Air Max Plus Casper White from The Vault UK. Elevate your sneaker game with confidence, knowing you've secured a genuine piece of sneaker history.

Customer Reviews

Based on 32 reviews
97%
(31)
3%
(1)
0%
(0)
0%
(0)
0%
(0)
R
Ryan Bevan
Nike air max 110s Baltic Blue's

Amazing service very efficient even with the Baltic Blue's 110s coming from Australia will order again definitely.. all sold out in the uk

M
Mark Kershaw
Excellent

Very happy with my Trainers .
Took 3 weeks to arrive but well worth the wait, informed all the way. Great coms.

T
Tyn
Low wolf grey

Am absolutely one happy customer 😻

L
Lucy Henderson
Absolutely wonderful.

Ordered not realising they were coming from Australia. Took one week which I consider to be good. They are amazing too. My son loves them and will definitely buy from here again.

M
Mark Edwards
Service

Great service and came on time

Customer Reviews

Based on 32 reviews
97%
(31)
3%
(1)
0%
(0)
0%
(0)
0%
(0)
R
Ryan Bevan
Nike air max 110s Baltic Blue's

Amazing service very efficient even with the Baltic Blue's 110s coming from Australia will order again definitely.. all sold out in the uk

M
Mark Kershaw
Excellent

Very happy with my Trainers .
Took 3 weeks to arrive but well worth the wait, informed all the way. Great coms.

T
Tyn
Low wolf grey

Am absolutely one happy customer 😻

L
Lucy Henderson
Absolutely wonderful.

Ordered not realising they were coming from Australia. Took one week which I consider to be good. They are amazing too. My son loves them and will definitely buy from here again.

M
Mark Edwards
Service

Great service and came on time

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Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 32 reviews
97%
(31)
3%
(1)
0%
(0)
0%
(0)
0%
(0)
R
Ryan Bevan
Nike air max 110s Baltic Blue's

Amazing service very efficient even with the Baltic Blue's 110s coming from Australia will order again definitely.. all sold out in the uk

M
Mark Kershaw
Excellent

Very happy with my Trainers .
Took 3 weeks to arrive but well worth the wait, informed all the way. Great coms.

T
Tyn
Low wolf grey

Am absolutely one happy customer 😻

L
Lucy Henderson
Absolutely wonderful.

Ordered not realising they were coming from Australia. Took one week which I consider to be good. They are amazing too. My son loves them and will definitely buy from here again.

M
Mark Edwards
Service

Great service and came on time