Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team. Please note, processing times apply to all orders, including those with Express shipping elected. 

We do not offer same day/next day delivery. 

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

UGG Classic Mini Platform Chestnut

Regular price £179.00
/

Only 2 items in stock!

Introducing the UGG Classic Mini Platform in the timeless Chestnut shade – a luxurious blend of comfort and style. Elevate your winter wardrobe with these iconic boots, brought to you by The Vault, your trusted destination for authentic footwear. Explore the perfect fusion of fashion and function as you step into the plush warmth of UGG.

Product Description:

UGG Classic Mini Platform Chestnut: Elevate Your Style

Unveil the perfect balance of fashion-forward design and cozy comfort with the UGG Classic Mini Platform in Chestnut. Crafted from high-quality materials, these boots showcase the signature UGG sheepskin lining, providing unparalleled softness and insulation.

Key Features:

  • Platform Elevation: Step up your style game with the subtle lift of the platform sole, adding a modern twist to the classic UGG design.
  • Luxurious Chestnut Hue: The timeless Chestnut shade effortlessly complements any outfit, making these boots a versatile addition to your winter wardrobe.
  • Authenticity Guarantee: Shop with confidence knowing that all our UGG products are 100% authentic. The Vault is committed to delivering genuine, high-quality footwear.

Why Choose UGG Classic Mini Platform Chestnut?

  • Comfort Redefined: Experience the renowned UGG comfort with every step, thanks to the plush sheepskin lining and cushioned insole.
  • Versatile Style: From casual outings to winter adventures, these boots effortlessly transition from day to night, ensuring you stay stylish and comfortable throughout.

Mini FAQ:

Q: Are these UGG boots authentic? A: Yes, absolutely. The Vault takes pride in offering only authentic UGG products, ensuring you receive the quality and craftsmanship synonymous with the brand.

Q: Do you offer payment options like Clearpay and Klarna? A: Yes, we do! Enjoy the flexibility of Clearpay and Klarna, allowing you to shop now and pay later in easy, manageable installments.

Q: Is shipping free? A: Indeed! The Vault is pleased to offer free shipping on all orders, ensuring a seamless and cost-effective shopping experience.

Q: Can I exchange my boots for a different size? A: Certainly! Our hassle-free size exchange policy ensures that you get the perfect fit. Contact our customer service, and we'll guide you through the process.

Elevate your winter style with the UGG Classic Mini Platform Chestnut – where authenticity meets fashion. Shop with confidence at The Vault and experience the epitome of luxury and comfort.

Customer Reviews

Based on 68 reviews
90%
(61)
10%
(7)
0%
(0)
0%
(0)
0%
(0)
N
Nikky Gill
Perfect

Delivered in a good time frame to the UK!
Great Uggs - perfect present for my daughters birthday - she loves them and was keen to get some for Autumn.
Item as described - very soft and fluffy inside.
Size matched perfectly.

D
D.C.
Excellent Service

I've ordered these for my daughters birthday. She had the slippers last year and loves them, and because they are so comfy is always tempted to wear them outside.
Well now she has these gorgeous boots, she'll be well happy.

E
EVELIN NAGY
Ugg classic mini chestnut

Arrived quickly and will be my favourite boot. 😍 and I love the colour 😍

S
Sian Sturton
Great service

Love the Ugg boots,came very quickly and was able to track delivery…here in time for birthday..great company..will def use again ..👍🏻👍🏻

I
Imogen Slaughter
Love them!

Absolutely love them and so pleased with the service. Would deffinately reccomend.

Customer Reviews

Based on 68 reviews
90%
(61)
10%
(7)
0%
(0)
0%
(0)
0%
(0)
N
Nikky Gill
Perfect

Delivered in a good time frame to the UK!
Great Uggs - perfect present for my daughters birthday - she loves them and was keen to get some for Autumn.
Item as described - very soft and fluffy inside.
Size matched perfectly.

D
D.C.
Excellent Service

I've ordered these for my daughters birthday. She had the slippers last year and loves them, and because they are so comfy is always tempted to wear them outside.
Well now she has these gorgeous boots, she'll be well happy.

E
EVELIN NAGY
Ugg classic mini chestnut

Arrived quickly and will be my favourite boot. 😍 and I love the colour 😍

S
Sian Sturton
Great service

Love the Ugg boots,came very quickly and was able to track delivery…here in time for birthday..great company..will def use again ..👍🏻👍🏻

I
Imogen Slaughter
Love them!

Absolutely love them and so pleased with the service. Would deffinately reccomend.

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Request now

Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 68 reviews
90%
(61)
10%
(7)
0%
(0)
0%
(0)
0%
(0)
N
Nikky Gill
Perfect

Delivered in a good time frame to the UK!
Great Uggs - perfect present for my daughters birthday - she loves them and was keen to get some for Autumn.
Item as described - very soft and fluffy inside.
Size matched perfectly.

D
D.C.
Excellent Service

I've ordered these for my daughters birthday. She had the slippers last year and loves them, and because they are so comfy is always tempted to wear them outside.
Well now she has these gorgeous boots, she'll be well happy.

E
EVELIN NAGY
Ugg classic mini chestnut

Arrived quickly and will be my favourite boot. 😍 and I love the colour 😍

S
Sian Sturton
Great service

Love the Ugg boots,came very quickly and was able to track delivery…here in time for birthday..great company..will def use again ..👍🏻👍🏻

I
Imogen Slaughter
Love them!

Absolutely love them and so pleased with the service. Would deffinately reccomend.