Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team.

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

UGG Classic Short II Grey

Regular price £180.00 Sale price £135.00 Save £45.00
/

Only 5 items in stock!

Introducing the UGG Classic Short II in Grey – a timeless icon of comfort and style. Elevate your winter wardrobe with these authentic, high-quality UGG boots, expertly crafted to keep you warm and stylish in every step.

Product Details:

The UGG Classic Short II in Grey is designed with premium twinface sheepskin, offering unparalleled softness and insulation. The iconic silhouette features a plush interior of UGGpure™ wool, ensuring a cozy and breathable experience. The Treadlite by UGG™ outsole provides durability and traction, making these boots perfect for both indoor and outdoor wear.

Key Features:

  • Authentic UGG product guarantee
  • Premium twinface sheepskin construction
  • UGGpure™ wool lining for ultimate comfort
  • Treadlite by UGG™ outsole for traction and durability

Why Choose Us:

At [Your Store Name], we take pride in offering only authentic UGG products, providing our customers with the genuine UGG experience. We understand the importance of trust when it comes to purchasing premium brands, and we guarantee the authenticity of every item in our collection.

Shopping Convenience:

Enjoy a seamless shopping experience with our flexible payment options. We offer Klarna and Clearpay, allowing you to shop now and pay later in easy instalments, making the UGG Classic Short II in Grey even more accessible.

Additional Benefits:

  • Easy Size Exchanges: We understand that finding the perfect fit is crucial. If your UGG Classic Short II Grey doesn't fit quite right, we offer hassle-free size exchanges to ensure you get the ideal size for maximum comfort.

Frequently Asked Questions:

Q: Are these UGG boots authentic? A: Yes, all items on our site, including the UGG Classic Short II in Grey, are 100% authentic. We pride ourselves on delivering genuine products to our customers.

Q: What payment options do you offer? A: We provide the convenience of Klarna and Clearpay, allowing you to split your payment into manageable instalments.

Q: Can I exchange the boots if they don't fit? A: Absolutely! We understand that sizing can vary, and we offer easy size exchanges to ensure you get the perfect fit.

Elevate your winter style with the UGG Classic Short II in Grey – authentic, comfortable, and available with flexible payment options at The Vault.

Customer Reviews

Based on 44 reviews
91%
(40)
9%
(4)
0%
(0)
0%
(0)
0%
(0)
G
GG
Ultra mini Ugg boots

My boots were shipped from Australia so it took a bit longer than expected, but the customer service was great and they kept me up to date with when my order would arrive. When my Uggs arrived they were great, same colour and look at the photo. My only bug bear, which is why I’ve given 4 stars, is they had a little scuff on one of the boots near the toe. Apart from that all good!

E
Eryka Knight
Fab from start to finish

Happy with my purchase. Prompt delivery. Thank you.

S
Suzannah Gillingham
Great service

Quick delivery time 👍🏼

S
Sally Wain
Perfect and fantastic delivery tracking

Perfect

F
Fi Marks
Trying so hard not to wear them all the time!!!

These are my favourite Uggs ever. Just adorable! Trying not to wear them too much so I don’t ruin them!!! Great shipping and tracking too! Thank you

Customer Reviews

Based on 44 reviews
91%
(40)
9%
(4)
0%
(0)
0%
(0)
0%
(0)
G
GG
Ultra mini Ugg boots

My boots were shipped from Australia so it took a bit longer than expected, but the customer service was great and they kept me up to date with when my order would arrive. When my Uggs arrived they were great, same colour and look at the photo. My only bug bear, which is why I’ve given 4 stars, is they had a little scuff on one of the boots near the toe. Apart from that all good!

E
Eryka Knight
Fab from start to finish

Happy with my purchase. Prompt delivery. Thank you.

S
Suzannah Gillingham
Great service

Quick delivery time 👍🏼

S
Sally Wain
Perfect and fantastic delivery tracking

Perfect

F
Fi Marks
Trying so hard not to wear them all the time!!!

These are my favourite Uggs ever. Just adorable! Trying not to wear them too much so I don’t ruin them!!! Great shipping and tracking too! Thank you

Can't find what you're looking for?

Special REquests

Request now

Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 44 reviews
91%
(40)
9%
(4)
0%
(0)
0%
(0)
0%
(0)
G
GG
Ultra mini Ugg boots

My boots were shipped from Australia so it took a bit longer than expected, but the customer service was great and they kept me up to date with when my order would arrive. When my Uggs arrived they were great, same colour and look at the photo. My only bug bear, which is why I’ve given 4 stars, is they had a little scuff on one of the boots near the toe. Apart from that all good!

E
Eryka Knight
Fab from start to finish

Happy with my purchase. Prompt delivery. Thank you.

S
Suzannah Gillingham
Great service

Quick delivery time 👍🏼

S
Sally Wain
Perfect and fantastic delivery tracking

Perfect

F
Fi Marks
Trying so hard not to wear them all the time!!!

These are my favourite Uggs ever. Just adorable! Trying not to wear them too much so I don’t ruin them!!! Great shipping and tracking too! Thank you