Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee is charged for returned cancellations, this is used to cover the free shipping we offer on site.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. 

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

Ugg Classic Ultra Mini Grey

Regular price £170.00 Sale price £139.00 Save £31.00
/

Only 4 items in stock!

Welcome to The Vault UK, your go-to destination for authentic, high-quality footwear. Step into unparalleled comfort and style with our UGG Classic Ultra Mini in Grey – the epitome of luxury for your feet.

Key Features:

  1. Timeless Elegance: The UGG Classic Ultra Mini in Grey seamlessly combines timeless design with modern flair, making it a versatile addition to your wardrobe.

  2. Unmatched Comfort: Crafted with precision and care, these UGG boots are renowned for their plush sheepskin lining, ensuring a cozy and warm experience in every step.

  3. Mini in Size, Maxi in Style: The Ultra Mini silhouette adds a chic touch to your look without compromising on the iconic UGG comfort, creating a perfect balance between fashion and function.

  4. Versatile Wardrobe Staple: Whether you're dressing up for a night out or going for a casual day look, these grey UGG boots effortlessly complement any outfit.

FAQs (Frequently Asked Questions):

Q: Are these UGG boots authentic? A: Yes, all our products at The Vault UK are 100% authentic. We take pride in offering genuine, top-tier brands to our customers.

Q: How do I care for my UGG Classic Ultra Mini Grey boots? A: To maintain the longevity of your UGG boots, we recommend gently brushing the suede with a soft brush and using a damp cloth to clean. Avoid exposure to extreme conditions for extended periods.

Q: Can I wear these boots in all seasons? A: Absolutely! The UGG Classic Ultra Mini Grey is designed to provide comfort and style year-round. The sheepskin lining keeps your feet warm in the winter and cool in the summer.

Q: What size should I order? A: We suggest referring to the UGG sizing chart for accurate measurements. If you have any concerns, our customer support team is ready to assist you.

Elevate your footwear collection with the UGG Classic Ultra Mini Grey – order now from The Vault UK for a luxurious and stylish stride every day.

Customer Reviews

Based on 12 reviews
100%
(12)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
e
erica
good service

couldnt find them anywhere so glad i secured a pair

K
Kylie B.
So soft 🤩

Can't believe how soft and comfy they are, made my day

M
Marc L.
Great service

Ordered some UGG for my partner's bday but were too small. Was able to change the size easily. Prompt on emails which I liked

A
A.D.

I've bought a few pairs now and The Vault never fails to deliver!

D
D.L.

My platforms have been great, got them within a week.

Customer Reviews

Based on 12 reviews
100%
(12)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
e
erica
good service

couldnt find them anywhere so glad i secured a pair

K
Kylie B.
So soft 🤩

Can't believe how soft and comfy they are, made my day

M
Marc L.
Great service

Ordered some UGG for my partner's bday but were too small. Was able to change the size easily. Prompt on emails which I liked

A
A.D.

I've bought a few pairs now and The Vault never fails to deliver!

D
D.L.

My platforms have been great, got them within a week.

Can't find what you're looking for?

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Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 12 reviews
100%
(12)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
e
erica
good service

couldnt find them anywhere so glad i secured a pair

K
Kylie B.
So soft 🤩

Can't believe how soft and comfy they are, made my day

M
Marc L.
Great service

Ordered some UGG for my partner's bday but were too small. Was able to change the size easily. Prompt on emails which I liked

A
A.D.

I've bought a few pairs now and The Vault never fails to deliver!

D
D.L.

My platforms have been great, got them within a week.