Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team.

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

UGG Classic Ultra Mini Platform Boot Black

Regular price £185.00 Sale price £149.00 Save £36.00
/

Only -2 items in stock!

Elevate Your Style with UGG Classic Ultra Mini Platform Black

Discover the perfect fusion of comfort and fashion with the UGG Classic Ultra Mini Platform in timeless black. Elevate your wardrobe with these iconic boots that seamlessly blend UGG's signature coziness with a trendy platform silhouette.

Key Features:

  1. Ultimate Comfort: Immerse your feet in luxurious warmth and comfort with the plush sheepskin lining that UGG is renowned for. The Ultra Mini Platform offers a cloud-like feel for all-day wear.

  2. Platform Chic: Step into fashion-forward style with the elevated platform design. These boots add a contemporary edge to the classic UGG look, making them a versatile addition to your wardrobe.

  3. Versatile Black Shade: The Classic Ultra Mini in black exudes sophistication and pairs effortlessly with any outfit. From casual outings to chic evenings, these boots make a statement wherever you go.

Mini FAQ:

Q: Are these boots authentic UGG products? A: Yes, all our items, including the UGG Classic Ultra Mini Platform Black, are 100% authentic.

Q: What sizes are available? A: We offer a range of sizes to ensure the perfect fit for everyone. Refer to our size chart for accurate measurements.

Q: Do you offer payment options like Clearpay and Klarna? A: Absolutely! We understand the importance of flexible payments. Clearpay and Klarna options are available for a seamless shopping experience.

Q: Is shipping free? A: Yes, we offer free shipping on all orders, ensuring your UGG Classic Ultra Mini Platform Black reaches you without any additional costs.

Q: Can I exchange sizes if needed? A: Certainly! We understand sizing concerns. Enjoy hassle-free size exchanges to ensure you get the perfect fit.

Elevate Your Style Today

Experience the luxury of UGG with a modern twist. The UGG Classic Ultra Mini Platform Black is not just a pair of boots; it's a style statement. Order now and step into a world where comfort meets contemporary fashion.

Customer Reviews

Based on 38 reviews
92%
(35)
8%
(3)
0%
(0)
0%
(0)
0%
(0)
W
William Griffin
Great Value

Quick delivery from Australia to the Uk with a big saving on purchase price.
Great service.

P
Paul Hellier
Great quality brilliant service.

Love my hug slippers

T
Tracy Skipper
Just what I wanted

Having wanted a pair of these for a while I was pleased to find this website had them on sale… result ! However they were shipped from Australia which took 2 weeks to arrive. The website is named Vault uk so I assumed they were shipped from the uk but having looked into more detail on the site it does state maybe shipped from Australia if they are out of stock in uk warehouse. Just be mindful when ordering. Apart from that the boots are perfect and is true to size and colour.

v
veronica leech
Great

Very pleased. I was a little worried when said from Australia but was kept informed all the time. Dely takes a out 2 weeks.

L
Lynnsey Malone
Mimi Bailey Bow

Really pleased with this purchase thank you.

Customer Reviews

Based on 38 reviews
92%
(35)
8%
(3)
0%
(0)
0%
(0)
0%
(0)
W
William Griffin
Great Value

Quick delivery from Australia to the Uk with a big saving on purchase price.
Great service.

P
Paul Hellier
Great quality brilliant service.

Love my hug slippers

T
Tracy Skipper
Just what I wanted

Having wanted a pair of these for a while I was pleased to find this website had them on sale… result ! However they were shipped from Australia which took 2 weeks to arrive. The website is named Vault uk so I assumed they were shipped from the uk but having looked into more detail on the site it does state maybe shipped from Australia if they are out of stock in uk warehouse. Just be mindful when ordering. Apart from that the boots are perfect and is true to size and colour.

v
veronica leech
Great

Very pleased. I was a little worried when said from Australia but was kept informed all the time. Dely takes a out 2 weeks.

L
Lynnsey Malone
Mimi Bailey Bow

Really pleased with this purchase thank you.

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Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 38 reviews
92%
(35)
8%
(3)
0%
(0)
0%
(0)
0%
(0)
W
William Griffin
Great Value

Quick delivery from Australia to the Uk with a big saving on purchase price.
Great service.

P
Paul Hellier
Great quality brilliant service.

Love my hug slippers

T
Tracy Skipper
Just what I wanted

Having wanted a pair of these for a while I was pleased to find this website had them on sale… result ! However they were shipped from Australia which took 2 weeks to arrive. The website is named Vault uk so I assumed they were shipped from the uk but having looked into more detail on the site it does state maybe shipped from Australia if they are out of stock in uk warehouse. Just be mindful when ordering. Apart from that the boots are perfect and is true to size and colour.

v
veronica leech
Great

Very pleased. I was a little worried when said from Australia but was kept informed all the time. Dely takes a out 2 weeks.

L
Lynnsey Malone
Mimi Bailey Bow

Really pleased with this purchase thank you.