Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee is charged for returned cancellations, this is used to cover the free shipping we offer on site.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. 

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

UGG Disquette Black

Regular price £165.00 Sale price £135.00 Save £30.00
/

Only 3 items in stock!

Introducing the latest addition to our collection, the UGG Disquette Black, now available at The Vault. Elevate your style and comfort with these fashion-forward UGGs that effortlessly blend luxury and versatility. As your trusted source for authentic footwear, we guarantee the quality and craftsmanship that UGG is renowned for.

Mini FAQ about UGG Disquette Black:

1. What makes UGG Disquette Black special? The UGG Disquette Black is a chic and cozy slipper featuring a stylish design and the signature UGG comfort. Crafted with premium materials, these slippers provide warmth and style for any occasion.

2. Are these UGGs suitable for outdoor wear? While primarily designed for indoor use, the sturdy sole of the UGG Disquette Black allows for quick trips outside. However, prolonged outdoor exposure may affect the longevity of the slippers.

3. Do these UGGs run true to size? UGGs typically run true to size. For the best fit, we recommend checking our size chart or contacting our customer service for personalized assistance.

4. What sets The Vault apart as a retailer? At The Vault, we pride ourselves on offering only authentic products. With our commitment to quality, enjoy peace of mind knowing that your UGG Disquette Black purchase is genuine. Plus, take advantage of our convenient payment options, including Clearpay and Klarna, to make your shopping experience seamless.

5. Do you offer free shipping? Absolutely! Enjoy the added benefit of free shipping on your UGG Disquette Black order. Elevate your shopping experience with the convenience of doorstep delivery.

Indulge in luxury, comfort, and authenticity with the UGG Disquette Black, now available at The Vault. Experience hassle-free shopping with Clearpay and Klarna, and revel in the joy of free shipping. Step into style with confidence, knowing you've chosen genuine UGGs from a trusted source.


Customer Reviews

Based on 31 reviews
100%
(31)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
N
Neha Vasisht

I love it 👍

G
G.V.
Fast & Real!

My pair arrived in a few days and looked great, definitely authentic too :)

K
K.P.
UGGs

Bought a pair of ultra mini black UGGs. Arrived quick and look great.

D
D.C.
UGG Classic II

Got a pair of Chestnuts on sale and they're perfect!

W
W.R.
UGG Minis

Received my pair really quickly! All of a few days, thank you.

Customer Reviews

Based on 31 reviews
100%
(31)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
N
Neha Vasisht

I love it 👍

G
G.V.
Fast & Real!

My pair arrived in a few days and looked great, definitely authentic too :)

K
K.P.
UGGs

Bought a pair of ultra mini black UGGs. Arrived quick and look great.

D
D.C.
UGG Classic II

Got a pair of Chestnuts on sale and they're perfect!

W
W.R.
UGG Minis

Received my pair really quickly! All of a few days, thank you.

Can't find what you're looking for?

Special REquests

Request now

Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 31 reviews
100%
(31)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
N
Neha Vasisht

I love it 👍

G
G.V.
Fast & Real!

My pair arrived in a few days and looked great, definitely authentic too :)

K
K.P.
UGGs

Bought a pair of ultra mini black UGGs. Arrived quick and look great.

D
D.C.
UGG Classic II

Got a pair of Chestnuts on sale and they're perfect!

W
W.R.
UGG Minis

Received my pair really quickly! All of a few days, thank you.