Returns & Exchange
Returns for store credits and size exchanges are allowed within 14 days of receiving for unworn goods, please email our team as soon as possible with the email below if you'd like to organise a return or exchange. Please note, shipping will need to be paid, as well as this - a 10% fee + £15 is charged for returned cancellations, this is used to cover the free shipping we offer on site + platform fees.


Please email us with all details, including order number, the reason a return is wanted etc and our team will work on dealing with your case as soon as possible. Refunds or not provided for change of mind or orders that don't arrive by a date which we have not previously guaranteed.

If you have any sizing concerns please don't hesitate to email us or message us on instagram @thevault.uk_ or message us on the live chat.

Returns email: returns@the-vault-uk.com

We use UK sizing on all our products and convert to their equivalent in EUR/US. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.

Nike/Jordan Size Chart

MENS
(US/AU)

UK

EU

CM

WOMENS (US/AU)

GS

(Grade School)

4

3

36

23

5.5

4Y

4.5

3.5

36.5

23.5

6

4.5Y

5

4

37.5

23.5

6.5

5Y

5.5

4.5

38

24

7

5.5Y

6

5

38.5

24

7.5

6Y

6.5

5.5

39

24.5

8

6.5Y

7

6

40

25

8.5

7Y

7.5

6.5

40.5

25.5

9

 

8

7

41

26

9.5

 

8.5

7.5

42

26.5

10

 

9

8

42.5

27

10.5

 

9.5

8.5

43

27.5

11

 

10

9

44

28

11.5

 

10.5

9.5

44.5

28.5

12

 

11

10

45

29

12.5

 

11.5

10.5

45.5

29.5

13

 

12

11

46

30

13.5

 

12.5

11.5

47

30.5

14

 

13

12

47.5

31

14.5

 

 
 

 

Adidas Size Chart

MENS
(US/AU)

UK

EU

CM

WOMANS (US/AU)

4

3.5

36

22

5

4.5

4

36.5

22.5

5.5

5

4.5

37

23

6

5.5

5

38

23.5

6.5

6

5.5

38.5

24

7

6.5

6

39

24.5

7.5

7

6.5

40

25

8

7.5

7

40.5

25.5

8.5

8

7.5

41

26

9

8.5

8

42

26.5

9.5

9

8.5

42.5

27

10

9.5

9

43

27.5

10.5

10

9.5

44

28

11

10.5

10

44.5

28.5

11.5

11

10.5

45

29

12

11.5

11

46

29.5

12.5

12

11.5

46.5

30

13

12.5

12

47

30.5

13.5

13

12.5

48

31

14

Are the items listed on the site Authentic?

The Vault GUARANTEES the authenticity of every item listed on our site. Each item is thoroughly checked by our team ensuring that items are 100% authentic.

 

How long does it take for orders to ship?

- Customers will be provided with a tracking number after their purchase is shipped, 3 business days in most circumstances but this can take up to 9 business days processing time, depending on stock allocations at the time of ordering. Please keep in mind, express shipping applies only to your order being shipped faster and the regular processing times still applies. If you require your order for a certain date please feel free to contact one of our team.

From there, it will take anywhere between 5 to 10 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control. If you do have any questions about your order specifically feel free to email the team at info@the-vault-uk.com.

- All shipments are shipped from the UK or Australia depending on stock allocations on the day of ordering.

Refunds will not be given for orders that do not arrive by dates we did not previously guarantee.

Christmas deliveries cannot be guaranteed from the 14th onwards.

 

Which countries do you ship to?

We ship Worldwide.

 

What payment method do you accept?

We accept Visa, Mastercard, Paypal, Afterpay, Laybuy & Klarna

 

How can I track my order?

After being processed, when your package has been dispatched, a shipment confirmation email will be sent to your email with your unique tracking number. You can then track your parcel by clicking on the link provided in the email.  

  

Can I cancel and get my order refunded?

We only allow cancellations under justifiable circumstances. We do also allow returns/exchanges/store credits based on what is most suited to your situation.

 

Are all items listed on the site Brand New? 

Yes. All items are brand new unless stated within the product description.

 

I placed an order but never received a confirmation email. What can be done?

In this case, if you haven’t received confirmation for your order within a few hours, please email us at info@the-vault-uk.com.

 

Is it possible to add a discount code to an order that has already been placed?

Unfortunately for discount codes to be valid, they need to be used during checkout. 

 

Thank you

The Vault 

Nike Dunk Low SE Lottery Malachite Green Men's

Regular price £260.00
/

Only 1 items in stock!

- UK sizing is used throughout the website, if you need assistance with your size please message using our live chat feature or consult the size chart in the dropdown menu.

- Brand New 

- Worldwide shipping available

To finish the Jackpot pack we have the Nike Dunk low lottery green here. This Dunk low is part of the Special Edition collection and shows off a very special green malachite. Same as its older brother, the dunk low lottery grey fog, this Dunk comes with a special wrapping paper as well as a scratch-off coin as a pendant attached to the shoe. The green and white two tone colour way is contrasted by a black swoosh, that you can scratch revealing a design underneath. Available now on The Vault's website.

To check what other Dunk low we have, follow this link!

SKU: DR9654-100
Colourway: PALE IVORY/MALACHITE/BLACK

Release Date: 31/08/2022

Customer Reviews

Based on 18 reviews
100%
(18)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
j
james stanley
great service

amazing trainers and great service!

E
E.G.
P-6000s

I bought a pair of P-6000s, received in all of a few days.

D
D.L.
Great Price

Got mine within a week, price was great compared to everywhere else

Y
Y.K.
Love My Nikes

Received them fast, all authentic, thanks! :)

M
Michael Harpin
Perfect

Easy to order. Price excellent. Delivery quick. No hassle at all. Very pleased.

Customer Reviews

Based on 18 reviews
100%
(18)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
j
james stanley
great service

amazing trainers and great service!

E
E.G.
P-6000s

I bought a pair of P-6000s, received in all of a few days.

D
D.L.
Great Price

Got mine within a week, price was great compared to everywhere else

Y
Y.K.
Love My Nikes

Received them fast, all authentic, thanks! :)

M
Michael Harpin
Perfect

Easy to order. Price excellent. Delivery quick. No hassle at all. Very pleased.

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Our Guarantee

100% Authentic & Verified

All products are personally verified by our staff and checked extensively to ensure you get what you pay for.

Customer Reviews

Based on 18 reviews
100%
(18)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
j
james stanley
great service

amazing trainers and great service!

E
E.G.
P-6000s

I bought a pair of P-6000s, received in all of a few days.

D
D.L.
Great Price

Got mine within a week, price was great compared to everywhere else

Y
Y.K.
Love My Nikes

Received them fast, all authentic, thanks! :)

M
Michael Harpin
Perfect

Easy to order. Price excellent. Delivery quick. No hassle at all. Very pleased.